10 Mar 2004 Postal Pet Peeves
A frustrated NCPPR executive director, David Almasi, provides an example of the Law of Diminishing Returns in action:
When we moved into our current Capitol Hill office in 1998, The National Center’s mail was picked up at 10 am, 3 pm and 5 pm. Somewhere along the line, the 10 am pick-up was eliminated. Now that’s been consolidated into one afternoon pick-up at 4 pm. Two days ago, they didn’t even take everything that was left out.
Also during that time, the price of postage rose twice.
My related personal pet peeve is that the USPS has changed The National Center’s zip+4 code three times since 1998. We’ve since phased out using it on much of our materials in order to save funds and staff time on reprinting printed materials with new addresses when we did not even move. But somehow, I don’t think that’s the end goal the Postal Service had in mind.