Reducing Waiting Lists by Kicking Patients Off the List

Don Surber is on the case of a plastic surgeon in Great Britain who sent a letter to one of his patients reading:

“I am afraid I am writing to inform you of some bad news.”I have been instructed by hospital management to remove your name from my waiting list. The prime reason for this decision relates to the 18-week target for patient treatment which is now in enforcement.

“I currently have a significant number of patients in breach of this and the simple solution by management is to reduce my waiting lists by removing patients’ names.”

Read the story here.

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